COVID-19 NOTICE TO OUR CUSTOMERS

COVID-19 NOTICE TO OUR CUSTOMERS


AN IMPORTANT MESSAGE TO OUR CUSTOMERS IN REGARDS TO COVID-19:

Our supply chain remains uninterrupted.  Our Factory and Warehouse Are Fully Operational.

In these uncertain and unprecedented times, we hope this message finds everyone safe and healthy.  As a supplier of critical components to Medical, Law Enforcement, and Remote Working and Social Distancing equipment manufacturers as well as other Critical Infrastructure Sectors* identified by the government, Xenarc Technologies is in full operation and will remain reachable to support customers. 

With that said, the health of our employees and customers is our highest priority, and we are taking all of the necessary precautions prescribed by state and local health authorities.  The vast majority of our internal team members are working remotely, and adjustments to our order processing and fulfillment functionalities have been made to follow social distancing guidelines and to maintain a healthy work environment.

 To our customers:

  • Purchase orders will continue to be processed and fulfilled normally. 
  • For sales inquiries or to submit an order, please contact us at sales@xenarc.com or chat with us LIVE via chat at the bottom of your screen.
  • Technical support and after sales support will be available through support@xenarc.com or via live chat.
  • Our supply chain remains uninterrupted.  Our Factory and Warehouse are operational.
  • You can also purchase Direct from us at our Ecommerce Site:  https://www.xenarcdirect.com

Only together can we navigate this uncertain time, and Xenarc remains committed to providing customers with the highest level of service while prescribing to all official and government mandated guidelines.  Stay healthy, stay safe, help one another, and feel free to contact us with any questions or concerns at xenarc@xenarc.com or sales@xenarc.com.

*Xenarc Technologies supports government identified critical infrastructure sectors such as: Communications, Critical Manufacturing, Defense Industrial Base, Emergency Services (Law Enforcement, Public Safety, First Responders, Public Works), Energy, Food and Agriculture, Government Facilities, Healthcare and Public Health, Information Technology, Transportation and Logistics Systems, Water and Wastewater Systems.

 

 
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